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Backing up Your Project
Follow the instructions below to create a backup of a help project.
1. Run HelpConsole 2010 to display the 'Manage Projects' form. Click here for more information about running the software
2. Select the help system project in the list that you wish to backup and click 'open'. If the project doesn't have a password assigned to the 'admin' username, you can also click the 'edit' icon at the far right to open directly in edit mode.
3. The selected help project will be opened in live mode.
4. Click the 'login' link, and then enter a username and password that has 'edit contents' and 'edit pages' permissions. By default, the 'admin' username does not have a pasword and has full permissions.
5. Click the tools button to show the 'Tools' menu.
6. Click 'Backup' to display the 'backup' form
7. Specify backup options and then click the 'Create Backup' button. These backup options allow you to exclude certain folders to reduce the size of the backup file. This is particularly useful when creating a backup file to send to Extreme Ease Support.
8. The help system project will be compressed into a single file. A link will appear indicating that the backup file was created successfully. Click the 'Click here to download..' link to download the backup file to your harddrive or your network.
9. When the 'File Download' form appears, click 'Save'
10. Next, specify a folder to save the backup file to.
11. This project backup can be restored at any time by clicking the 'Browse' button on the 'Manage Projects' form. For more information see Uploading a Project
Note: Because the backup feature compresses the help system project into a single file, the project can be moved around from Web Server to Web Server as desired. If nessesary the file can also be emailed to Extreme Ease technical support for troubleshooting.
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