Upgrading from HelpConsole 2008

Home > Installation > Upgrading from HelpConsole 2008

Follow the instructions below to upgrade from HelpConsole 2008 to HelpConsole 2010.

1. As a precaution, backup any active HelpConsole 2008 help projects.

2. Refer to "Installing the Software" to install HelpConsole 2010

3. Copy any HelpConsole 2008 projects to HelpConsole 2010. This can be done by backing up the project in HelpConsole 2008 and then clicking 'upload' on the 'manage projects' form in HelpConsole 2010.

4. Open the project in HelpConsole 2010 by double-clicking the project name or selecting the row and clicking 'open'

5. When the project is opened, HelpConsole will detect that it is in a previous format and ask if you want to upgrade it to 'HelpConsole 2010' format. Once the upgrade is complete, the project can no longer be opened in HelpConsole 2008.

Note: Most aspects of the help project are upgraded when you move from HelpConsole 2008 to HelpConsole 2010, however if a skin was customized in HelpConsole 2008, those changes will need to be re-applied after upgrading.